Terms & Conditions

1. Applicability

By using Wanderoo services—including our website, mobile app, or any other communication channel—you agree to these terms and conditions.

2. User Responsibilities

• You must read, understand, and accept these terms before using our services.
• You are responsible for ensuring your personal and booking details are accurate.
• Use of our platform implies consent to these terms.

3. Service Terms

Specific products (flights, hotels, packages, etc.) may have additional terms. You must accept them separately when booking. Wanderoo may change or discontinue services without notice.

4. Third-Party Services

Wanderoo is a booking agent. We are not responsible for service delivery by airlines, hotels, transport providers, etc. You are responsible for complying with the third party’s terms (e.g., airline fare rules).

5. Data & Account Security

• You must keep your account information and password confidential.
• Wanderoo is not responsible for any unauthorized access due to user negligence.

6. Content & Usage

Do not copy, modify, or distribute content from our site or app without permission. Information provided on our platforms is for general use and may change without notice.

7. Insurance

Insurance is not included unless explicitly stated. Any claims must be taken up directly with the insurance provider.

8. Force Majeure

Wanderoo is not responsible for delays or cancellations caused by:

• Natural disasters
• Strikes or government actions
• Airline or hotel issues
• Any situation beyond our control

In such cases, we’ll assist where possible but cannot guarantee full refunds unless supported by service providers.

9. Limitation of Liability

Our liability is limited to the amount paid by the user for services, minus applicable charges. We are not liable for any indirect or consequential damages.

10. User Submissions (Images, Testimonials, Videos)

By submitting content, you give Wanderoo permission to use it for marketing purposes, unless you inform us otherwise. You confirm you own the rights to the content.

11. Cancellation & Fraud

Wanderoo reserves the right to cancel bookings or deny services if user-provided information is incorrect or fraudulent. We may suspend or terminate accounts that breach our policies.

12. Jurisdiction

All legal matters are subject to the jurisdiction of the courts in Sydney, Australia.

13. Modification of Terms

These terms may change from time to time. Continued use of Wanderoo’s services indicates acceptance of the updated terms.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, contact us:

• Email: support@wanderoo.
• Website: www.wanderoo.au