privacy-policy

At Wanderoo, we specialize in personalized vacations, which means your privacy is extremely important to us. We are not in the business of selling your data. We also assure you that we will not spam you with unsolicited emails, messages, or calls.

This Privacy Policy outlines our approach to collecting, using, and protecting your personal information when using the wanderoo.com.au website. “Personal information” means data that can be linked to an individual, such as name, address, phone number, email address, and payment details.

What Personal Information We Collect and How We Use It

Browsing

No personal information is required unless you make a purchase or sign up for our services.

Making a Purchase

To book travel, we collect your name, email, phone, billing address, payment details, and traveler names. This data helps us complete your booking.

Member Registration

If you register, we collect login credentials and contact details to personalize your experience and support your bookings.

Wanderoo Mobile App

• Camera & Microphone (iOS only): For photo/video support chat.
• GPS Location: To suggest places near you (Android & iOS).

Communications

We may send updates about travel deals, promotions, or newsletters. You can opt out anytime (see below).

Member Profile

You can store preferences, payment methods, and delivery addresses to speed up future bookings.

Online Surveys

Optional surveys help us improve our services. Responses are typically anonymous.

Promotions & Sweepstakes

We may collect your contact info to notify winners and improve campaigns.

Session Data

We log anonymous data such as IP address, browser type, and activity for analytics and diagnostics.

Cookies

We use cookies to enhance your experience. No personal data is stored in cookies. You can disable them via browser settings.

Information Sharing

Your personal data is shared only with service providers involved in your bookings (airlines, hotels, etc.). We do not sell or rent your data. Aggregated statistics may be shared anonymously for business purposes.

Opt-Out Policy

You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link or emailing us at support@wanderoo.au.

Data Security

All payments are secured with SSL encryption to protect your data during transmission.

External Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Review their policies separately.

Legal Disclosure

We may disclose personal information if required by law or to protect Wanderoo’s rights and property. In the event of a business acquisition, customer data may be transferred.

Effective Date

This policy is effective as of August 11, 2025. Updates will be posted on this page.

Holiday Content Submission

By submitting your holiday content (images/videos/text), you grant Wanderoo and its partners a perpetual, worldwide, royalty-free license to use it for marketing across any platform. We will not use it for any immoral purposes.

You confirm that the content is yours and release Wanderoo from any related claims. If you are not comfortable, email support@wanderoo.au and we will act on your request.